❯ whoami
Roshan Gautam_
❯ cat about.txt
Senior Software Engineering Manager at LinkedIn, leading teams that build case management, omni-channel routing, and ML-driven pattern recognition for customer experience. 20+ years across distributed systems, SRE, and developer tooling — from telecom platforms serving millions in Kathmandu, to university smart-campus apps, to enterprise systems at LinkedIn. I care about clean systems, mentoring engineers, and shipping.
❯ cat experience.log
2022—nowLinkedIn · Sr. Software Engineering ManagerCase management, omni-channel routing & channels, data mining / pattern recognition.
2019—2022LinkedIn · Software Engineering ManagerEnterprise apps across marketing, sales, support.
2018—2019LinkedIn · Senior Software Engineer
2017—2018LinkedIn · Software EngineerCustomer-support automation at scale — millions of users, ~25 languages.
2012—2017Arkansas State University · Sr. Software DeveloperSmart Campus iOS/Android apps + REST API, symposium & time-tracking systems. Mentored grad students.
2010—2012Arkansas State University · Software DeveloperLAMP / SharePoint / MySQL.
2005—2009ZTE Corporation · (Sr.) Site Reliability EngineerKathmandu, Nepal. Telecom platforms (SMSC, VMS, WAP, MMSC) for 5M subscribers; tooling in C + shell.
❯ ls -lt ~/projects
★7shazamPower Apps solution boilerplate & generatorC#★2shazam-framework.NET CLI for Power Platform developmentC#★3microsoft-dynamics-authDynamics 365 auth plugin for HTTPiePy★3sentinel-ldapLDAP addon for Laravel SentinelPHP★3cmm-compilerCompiler for a C-minus-minus languageC++radiosity-engineGlobal-illumination rendering engineC++❯ cat skills.txt
languagesJava · C# · Python · C++ · PHP · Bash · TypeScript
systemsDistributed Systems · SRE · Linux · ETL / HDFS
platformsAzure · Power Platform · Gatsby · Laravel · MySQL
leadershipEngineering Management · Mentoring · CI/CD · SOLID
❯ cat contact.txt
❯ cat education.txt
2017M.S. Computer Science · Arkansas State University
2012M.S. Engineering Management · Arkansas State University
2004B.E. Computer Engineering · Kantipur Engineering College
❯ cat certs.txt
Microsoft Azure Fundamentals · Microsoft Power Platform Fundamentals · gRPC Master Class